Last updated: October 18, 2026
Made for your order
Alpha’s Echo products are made to order by our production partners. Production typically takes 2–7 business days before your order ships. Timing varies by item, provider, availability, and seasonal demand. Any product-specific estimate takes priority.
Production plus transit time
For standard shipping within the contiguous United States, allow 2–7 business days for production plus 2–5 business days in transit, for an estimated total of 4–12 business days. Business days exclude weekends and public holidays.
Checkout delivery dates include a production allowance of up to 7 business days plus the shipping option’s transit time. Your order may arrive sooner. Delivery estimates are not guaranteed arrival dates.
Alaska and Hawaii can require an additional 7–12 business days in transit. Economy shipping, if offered, typically takes 4–8 business days in transit after production. Carrier delays, severe weather, holidays, and production demand can affect delivery. If you need an item for a particular occasion, please contact us before ordering.
Shipping costs & destinations
Standard U.S. shipping is $4.95 for orders below $35. Orders with a merchandise subtotal of $35 or more after discounts and before tax qualify for free standard U.S. shipping. Available delivery methods and the final shipping charge are shown at checkout before you pay.
Separate packages & tracking
Items may be produced at different facilities and shipped separately, with different tracking numbers and arrival dates. Tracking details will be provided when available after shipment. Tracking can take time to update after a label is created.
Where we ship
We currently ship within the United States only. International shipping is not available at this time.
Addresses, changes & cancellations
Please check your shipping address before ordering. Contact us immediately if a correction or cancellation is needed. We cannot guarantee changes after an order enters production or has shipped. If an address error causes a returned or undeliverable package, we will explain any available reshipping options and costs before proceeding.
Delayed, missing, or damaged deliveries
If tracking stops updating, your order is overdue, or a package is marked delivered but cannot be found, contact us with your order number so we can help investigate. For damaged or incorrect items, please see our Returns & Refunds Policy. Nothing in this policy limits your rights under applicable consumer law.
For order questions or help with a product, email support@alphasecho.com. Please include your order number if you have one.