Refund policy

Refund Policy

Your satisfaction matters to us. Because every item is made to order just for you, we're unable to accept returns for size exchanges or change of mind, so please double check sizing before ordering.

If your item arrives damaged, defective, or incorrect, we'll make it right with a replacement or refund. Just contact us within 30 days of delivery at support@alphasecho.com with your order number, a photo, and a brief description. We'll take care of you promptly.